Field Applications Engineer

Company Culture

Our company provides a broad range of scalable, high performance wireless and Internet computing solutions for customers worldwide. We are a nimble, non-bureaucratic company characterized by technological innovation, extraordinary effort, and dedication to our customers, employees, and suppliers. The atmosphere is fast-paced and agile, shifting rapidly to the pressing needs of our customers. Team mentality, excellent work ethic, initiative, innovation, and an entrepreneurial spirit are key factors to your success here.

Job Description

This position is a unique opportunity for a dedicated and motivated technology professional to leverage their cellular network technology knowledge and experience while expanding their skills in a variety of responsibilities and application areas. You will be responsible for integrating, implementing, and supporting our complex software and hardware based systems at international and domestic customer locations. If you are an individual who enjoys a variety of challenges, interacting with an engineering development team, and being part of a dynamic and fast-paced work environment, you should consider joining us.


  • Understanding, applying, and communicating the technology concepts and implementations in our systems
  • Setting up and integrating new software and hardware based systems at a variety of international and domestic customer locations
  • Supporting customer operation, use, and feedback of our systems
  • Training system and equipment users in order to provide an outstanding user experience and satisfaction
  • Contributing to the engineering and system test process
  • Participating as a customer advocate in the engineering development process
  • Contributing to the development of customer support material such as technical manuals, application briefs, and product data sheets
  • Supporting pre-sales product demonstrations and activities

As a team member, you will

  • Critique, encourage and mentor other team members
  • Be self-motivated, taking independent initiative
  • Communicate effectively with both technical and non-technical personnel

Mandatory Qualifications

  • Willingness to travel internationally and domestically (up to 50%)
  • History of top performance
  • Experience in cellular telephony systems and network testing
  • Knowledge of cellular protocols and signaling
  • Knowledge of TCP/IP networking and routing
  • B.S. or Associates degree in Engineering or Computer Science
  • Team-oriented character
  • Excellent verbal and written communication skills
  • Strong commitment to continuous learning
  • Independence and organization
  • Conscientious, detail oriented character

The followings skills are also highly desired and are considered a plus

  • Programming experience in any scripting or true language (e.g., VB Script, Javascript, VB, C, C++, Java)
  • Strong SQL query skills
  • Strong working knowledge of commercial network security technologies
  • Foreign language skills

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