COMPANY OVERVIEW

G3 Technologies, Inc. is a technology based company that develops innovative wireless products and solutions. G3TI is looking for motivated individuals who thrive in a dynamic work culture. We offer a fast paced work environment with several office locations, competitive salary and benefits, 401K matching, and generous profit sharing plan.

G3TI maintains significant expertise in RF Communications and Telecommunications, as well as System, Hardware and Software engineering, allowing it to provide unique solutions to our customer’s leading edge problems. Our products range from hand held to room size solutions with rapid development profiles that address real world problems.

JOB DESCRIPTION

This position is an exciting opportunity for a skilled and self-motivated individual to work with talented team members on innovative projects. An interesting variety of experiences exist within a challenging atmosphere where creative and effective problem solving is a reality.

RESPONSIBILITIES

• Provide support of implementation, troubleshooting, and maintenance of Information and Operations Technology (IT/OT) systems
• Provide support for daily operations, monitoring, problem identification, and resolution of server, storage, network and client end point devices
• Tier 1 (Help Desk) Support for Corporate IT systems and initiatives
  • Install and configuration of Windows/Linux end user workstation, phone, and networking
  • Problem identification, diagnosis, and resolution or escalation
  • Communication skills associated with resolution, escalation, customer service, and documentation
• Tier 2/3 (Escalation) support for additional business units and sites
  • Support additional business units with problem identification, diagnosis, and resolution
• Implement policies and procedures
• Support and maintain business continuity and disaster recovery plans
• Maintain Documentation

MANDATORY QUALIFICATIONS

• Team-oriented
• Excellent verbal and written communication skills
• History of top performance
• Strong commitment to continuous learning
• Independence and organization
• Conscientious and detail-oriented

ADDITIONAL QUALIFICATIONS

• Candidates should also possess strong familiarity with several of the following:
• Windows OS Desktop and Server
• Linux OS Desktop and Server
• Hypervisor and virtualization technologies
• Networking including VPN technologies
• Wireless networking technologies

THE FOLLOWINGS SKILLS ARE ALSO HIGHLY DESIRED AND ARE CONSIDERED A PLUS

• MacOS administration
• Cloud Infrastructure
• Configuration management and automation
• Scripting and programming